Privacy Policy

PRIVACY POLICY

In compliance with the obligations established in Organic Law 3/2018, of 5 December, on the Protection of Personal Data and Guarantee of Digital Rights, you are provided with the following information regarding the processing of your personal data:

Who is responsible for the processing of your data?

PUEBLO RURAL LINARES, S.L.. CIF: B74432477

Address: C/ BOLERA, 7 33114, LINARES DE PROAZA.

Phone: 634421412

Mail: informacion@cieloastur.com

Web: cieloastur.com

You can contact us in any way.

We reserve the right to modify or adapt this Privacy Policy at any time. We recommend that you review it, and if you have registered and access your account or profile, you will be informed of the modifications.

If you are one of the following groups, see the drop-down information:

+ GUESTS

For what purposes will we process your personal data?

We inform you that your data will be processed for the purpose of managing your reservation, your stay at the hotel and guaranteeing the payment of the expenses derived from said stay.

Your data will be communicated to the Security Forces and Corps in compliance with the provisions of current legislation, as well as to the travel agencies or operators involved.

The data will be kept for at least 6 years in compliance with tax, commercial, consumer and passenger record book regulations

What is the legitimacy for the processing of your data?

The legal basis is your consent.

+ WEB OR EMAIL CONTACTS

What data do we collect through the Web?

We may process your IP, what operating system or browser you use, and even the duration of your visit, anonymously.

If you provide us with information in the contact form, you will identify yourself so that we can contact you, if necessary.

For what purposes will we process your personal data?

To respond to your queries, requests or requests.
To manage the requested service, answer your request, or process your request.
Information by electronic means, which deal with your application.
Commercial or event information by electronic means, provided that there is express authorisation.
To carry out analyses and improvements on the Website, on our products and services. Improve our business strategy.

What is the legitimacy for the processing of your data?

The acceptance and consent of the interested party: In those cases where it is necessary to fill in a form and click on the send button to make a request, the completion of the same will necessarily imply that they have been informed and have expressly given their consent to the content of the clause attached to said form or acceptance of the privacy policy.

All our forms have the * symbol in the mandatory data. If you do not provide these fields, or do not tick the checkbox accepting the privacy policy, the information will not be allowed to be sent. It usually has the following formula: “□ I am over 14 and I have read and accept the Privacy Policy.”

+ NEWSLETTER CONTACTS

What data do we collect through the newsletter?

On the Website, it is possible to subscribe to the Newsletter, if you provide us with an email address, to which it will be sent.

We will only store your email in our database, and we will proceed to send you emails periodically, until you request to unsubscribe, or we stop sending emails.

You will always have the option to unsubscribe, in any communication.

For what purposes are we going to process your personal data?

Manage the requested service.
Information by electronic means, which deal with your application.
Commercial or event information by electronic means, provided that there is express authorisation.
Carry out analyses and improvements in the sending of mailings, to improve our commercial strategy.

What is the legitimacy for the processing of your data?

The acceptance and consent of the interested party: In those cases where you subscribe, it will be necessary to accept a checkbox and click on the send button. This will necessarily imply that you have been informed and have expressly given your consent to receive the newsletter.

If you do not tick the privacy policy acceptance checkbox, the information will not be allowed to be sent. It usually has the following formula: “□ I am over 14 and I have read and accept the Privacy Policy.”

+ CLIENTS

For what purposes are we going to process your personal data?

Preparation of the budget and monitoring of it through communications between both parties.
Information by electronic means, which deal with your application.
Commercial or event information by electronic means, provided that there is express authorisation.
To manage the administrative, communications and logistics services carried out by the Data Controller.
Invoicing and declaration of the appropriate taxes.
Carry out the corresponding transactions.
Control and collection procedures.

+ QUALITY SURVEYS

For what purposes are we going to process your personal data?

Assess the degree of quality in the service provided
Improve the services offered, by virtue of compliance with ISO

What is the legitimacy for the processing of your data?

The legal basis is the respondent’s express consent.

+ SUPPLIERS

For what purposes are we going to process your personal data?

Information by electronic means, which deal with your application.
Commercial or event information by electronic means, provided that there is express authorisation.
To manage the administrative, communications and logistics services carried out by the Data Controller.
Carry out the corresponding transactions.
Invoicing and declaration of the appropriate taxes.
Control and collection procedures.

What is the legitimacy for the processing of your data?

The legal basis is the acceptance of a contractual relationship, or failing that, your consent when contacting us or offering us your products by any means.

+ PARTNERS

For what purposes are we going to process your personal data?

Organization of the actions necessary to achieve the company’s goals
Internal management and legal compliance of the same.
Calling of meetings.
Carry out the corresponding transactions.
Declaration of the appropriate taxes.

What is the legitimacy for the processing of your data?

The legal basis is contractual, the acceptance of a contract either for the purchase and sale of shares or similar, or participation in the incorporation of the company.

+ SOCIAL MEDIA CONTACTS

For what purposes are we going to process your personal data?

To respond to your queries, requests or requests.
To manage the requested service, answer your request, or process your request.
Engage with you and build a community of followers.

What is the legitimacy for the processing of your data?

The acceptance of a contractual relationship in the environment of the corresponding social network, and in accordance with its Privacy policies:

Facebook

Instagram

How long will we keep personal data?

We can only consult or unsubscribe your data in a restricted way when you have a specific profile. We’ll treat them for as long as you let us follow, be friends, or like us, follow, or similar buttons.

Any rectification of your data or restriction of information or publications must be made through the configuration of your profile or user on the social network itself.

+ JOB SEEKERS

For what purposes are we going to process your personal data?

Organization of selection processes for the hiring of employees.
Schedule you for job interviews and evaluate your candidacy.
If you have given us your consent, we may give it to collaborating or related companies, with the sole purpose of helping you find employment.
If you tick the checkbox accepting the privacy policy, you give us your consent to transfer your job application to the entities that make up the group of companies in order to include you in their personnel selection processes

We also inform you that one year after receiving your curriculum vitae, we will proceed to its safe destruction.

What is the legitimacy for the processing of your data?

The legal basis is your unequivocal consent, when sending us your CV.

+ CLAIMS AND COMPLAINTS

For what purposes are we going to process your personal data?

Collection of your complaint and claim in order to proceed with the processing of the same

What is the legitimacy for the processing of your data?

Compliance with the legal purposes established by current legislation relating to professional associations
The acceptance and consent of the interested party: In those cases where it is necessary to fill in a form and click on the send button to make a request, the completion of the same will necessarily imply that they have been informed and have expressly given their consent to the content of the clause attached to said form or acceptance of the privacy policy.

All our forms have the * symbol in the mandatory data. If you do not provide these fields, or do not tick the checkbox of acceptance of the privacy policy, the information included in the form will not be allowed to be sent. It usually has the following formula: “□ I am over 14 and I have read and accept the Privacy Policy.”

+ NOTICE BOARD

For what purposes will we process your personal data?

Collection of your data to publish your advertisement on our website.

What is the legitimacy for the processing of your data?

The acceptance and consent of the interested party: In those cases where it is necessary to fill in a form and click on the send button to make a request, the completion of the same will necessarily imply that they have been informed and have expressly given their consent to the content of the clause attached to said form or acceptance of the privacy policy.

+ VIDEO SURVEILLANCE

For what purposes are we going to process your personal data?

Ensure safety and access to facilities.
Control of the work of employees and other similar personnel.
Evaluate the quality of the Service.

What is the legal basis for processing your personal data?:

Protecting the public interest

To whom can we communicate your personal data?

The state security forces and bodies, and/or judges and courts:

In cases of commission of criminal acts, verification of serious misconduct, and similar situations.
To exercise legitimate actions based on the right to our effective judicial protection.

How long will we store your personal data?

At most, for a period of 30 days.

Do we include personal data of third parties?

No, as a general rule we only process the data provided by the holders. If you provide us with data from third parties, you must inform and request their consent from said people, or else you exempt us from any liability for non-compliance with this requirement.

And data on minors?

We do not process data of minors under 18 years of age. Therefore, please refrain from providing them if you are not that age or, where appropriate, from providing data from third parties who are not of that age. PUEBLO RURAL LINARES, S.L. is exempt from any liability for non-compliance with this provision.

Will we make communications by electronic means?

They will only be carried out to manage your request, if it is one of the means of contact that you have provided us.
If we make commercial communications, they will have been previously and expressly authorised by you.

What security measures do we apply?

You can rest assured: We have adopted an optimal level of protection of the Personal Data we handle, and we have installed all the technical means and measures at our disposal according to the state of technology to prevent the loss, misuse, alteration, unauthorized access and theft of Personal Data.

To whom will your data be communicated?

Your data will not be transferred to third parties, unless legally obliged. Specifically, they will be communicated to the State Tax Administration Agency and to banks and financial institutions for the collection of the service provided or product acquired, as well as to those in charge of the processing necessary for the execution of the agreement.

In the event of a purchase or payment, if you choose an application, website, platform, bank card, or any other online service, your data will be transferred to that platform or processed in its environment, always with maximum security.

When we order them to do so, the web development and maintenance company, or the hosting company, will have access to our website. They will have signed a contract for the provision of services that obliges them to maintain the same level of privacy as us.

What rights do you have?

To know if we are processing your data or not.
To access your personal data.
To request the rectification of your data if they are inaccurate.
To request the deletion of your data if it is no longer necessary for the purposes for which it was collected or if you withdraw the consent granted.
To request the limitation of the processing of your data, in some cases, in which case we will only keep them in accordance with current regulations.
To port your data, which will be provided to you in a structured, commonly used or machine-readable format. If you prefer, we can send them to the new manager you appoint. It is only valid in certain cases.
To file a complaint with the Spanish Data Protection Agency or competent supervisory authority, if you believe that we have not attended to you correctly.
To revoke consent to any processing to which you have consented, at any time.

If you modify any data, we thank you for letting us know so that we can keep it updated.

Do you want a form for the exercise of Rights?

We have forms for the exercise of your rights, ask us by email or if you prefer, you can use those prepared by the Spanish Data Protection Agency or third parties.
In the event that there are reasonable doubts about the identity of the applicant, these forms must be electronically signed or accompanied by a photocopy of the ID card.
The forms can be submitted in person, sent by letter or by mail to the address of the Data Controller at the beginning of this text.

How long does it take to respond to the Exercise of Rights?

It depends on the law, but at most in one month from your request, and two months if the issue is very complex and we notify you that we need more time.

Do we process cookies?

If we use other types of cookies that are not necessary, you can consult the cookie policy at the corresponding link from the beginning of our website.

How long will we keep your personal data?

Personal data will be kept for as long as you remain linked to us.
Once you unsubscribe, the personal data processed for each purpose will be kept for the legally established periods, including the period in which a judge or court may require them in accordance with the limitation period for legal actions.
The processed data will be kept as long as the legal periods referred to above do not expire, if there is a legal obligation to maintain it, or if there is no such legal period, until the interested party requests its deletion or revokes the consent granted.
We will keep all information and communications related to your purchase or the provision of our service, for the duration of the warranties of the products or services, to deal with possible claims.